This code sets out what drovox expects from every supplier and contractor, and from everyone who works for them on drovox's business. Where this code and the laws of the Kingdom of Saudi Arabia differ, the stricter applies.
Integrity and anti-bribery
- Never give, offer or promise a bribe, kickback or any benefit to drovox employees or anyone else to win business or influence a decision.
- Comply with the Anti-Bribery Law and all related laws.
Gifts and hospitality
- Do not give drovox employees gifts, hospitality or personal benefits, above all during a request for quotation or a negotiation.
- If anyone asks you for one in drovox's name, tell us through the reporting channel.
Conflicts of interest
Declare any family, ownership or financial relationship between your company or its owners and a drovox employee, when you register and whenever one arises later.
Fair competition
Do not collude with competitors on prices or on sharing orders, and do not use confidential information you are not entitled to.
Labor and human rights
- Comply with the Kingdom's Labor Law: no forced labor and no child labor.
- Pay wages in full and on time, and never hold workers' personal documents.
- Provide a workplace free of discrimination and harassment.
Health and safety
Provide a safe workplace, and in work involving vehicles and the road, comply with the relevant laws and safety standards.
Data protection and confidentiality
- Treat any data you receive from drovox, whether about passengers, Heroes, employees or its business, as strictly confidential, and use it only for the contracted purpose.
- Comply with the Personal Data Protection Law, and tell drovox at once of any breach affecting its data.
Information security
Protect the systems and accounts you use to reach drovox's systems, and never share sign-in details.
Environment
Comply with environmental laws, and dispose of waste, spare parts and oils lawfully.
Accurate records and audits
Keep accurate records of your dealings with drovox, issue correct invoices that quote the purchase order number, and cooperate with any reasonable review drovox asks for.
Subcontractors
Pass the requirements of this code on to anyone you engage for drovox's work, and subcontract only as the contract allows.
Reporting
Report any breach of this code through the reporting channel on the suppliers portal. We accept no retaliation against anyone who reports in good faith.
Breaches
drovox may suspend or end its dealings with a supplier, as the contract and the law allow.